Our Parking Arrangements
Your Guide To Our Parking Arrangements
Milton Village wants to ensure that it remains a convenient and accessible shopping centre. As such, providing our customers with convenient car parking is very important to us. Car park entry/exit points are located on Baroona Road and Wight Street (basement car park only). Disabled car parking bays are located outside IGA Milton on the ground level and outside the lift in the basement car park.
What are the parking restrictions?
Vehicles will be allowed to park within the centre for a maximum of 2 hours on the ground level and 4 hours in the basement. The monitoring takes place between 8am and 5pm daily.
Why are there restrictions?
A study undertaken on the centre’s carpark has indicated that many cars in the ground level carpark were parked longer than 2hrs. Based on shopping patterns of our customers, it was determined that the majority of these cars were not owned by people shopping in the centre. Over recent months a spike in customer complaints regarding the lack of available parking were also recorded.
Milton Village has therefore engaged Secure Parking to monitor the carparks through a “Licence Plate Recognition System” (LPRS). It involves a car with a mounted camera that scans and records licence plates. At the end of the allowed parking period, the vehicle returns and rescans the carparks. Any cars noted as exceeding the allowed time limits will be issued with a breach notice.
What happens if genuine shoppers receive a breach notice?
Both Milton Village and Secure Parking have the ability to reverse a breach notice that has been issued. If a customer can provide receipts or similar to indicate that they were at the centre for longer than specified period, their breach notice can be reversed. After all, it’s not our intention to penalize our genuine customers.
Who benefits from the breach notices?
As this monitoring system is run by Secure Parking, they receive any income generated from the breach notices. Milton Village does not receive any income or payments from Secure Parking.
How much is the breach notice worth?
Currently the breach notice is set at $66.00 which is reduced to $49.50 if paid within 14 days.
What is the benefit of the parking arrangement?
Vicinity Centres aspire to be a hub for the communities we serve. We strive to provide a safe and enjoyable meeting place through our retail centres and make a positive contribution to the communities where we operate. We want people to “love our local shopping” and believe that a convenient and accessible car park is the first step in ensuring we can meet this goal.